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Zappos was then nearly five years old. I'd gotten involved with the company as an investor after LinkExchange, which I'd cofounded, was sold to Microsoft in 1998. Shop for brands you love on sale. Discounted shoes, clothing, accessories and more at 6pm.com! Score on the Style, Score on the Price.
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On a sizzling June morning in Las Vegas, 10 Zappos.com employees sat in an air-conditioned conference room decorated with “Star Wars” memorabilia and a mural of Darth Vader. They had gathered for a weekly meeting to discuss new internal software, the sort of routine get-together that keeps corporate America humming.But like all meetings these days at Zappos, the online merchant best known for its shoes, this one followed a strict format determined by a radical self-management system called.
The goal of Holacracy is to create a dynamic workplace where everyone has a voice and bureaucracy doesn’t stifle innovation.At Zappos, this means traditional corporate hierarchy is gone. Managers no longer exist. The company’s 1,500 employees define their own jobs. Anyone can set the agenda for a meeting. To prevent anarchy, processes are strictly enforced. At the June meeting, a trained facilitator, in this case a young bearded man wearing a blue baseball hat, followed the Holacratic method by asking attendees to “get here, get present, get now,” and encouraged everyone in the room to briefly check i.
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